We’ve compiled the most common questions asked regarding our services. If you don’t find your answer here, please reach out to us – we are happy to help!


QIs PMU really permanent?
A. Although the name suggests, PMU (or cosmetic tattoo) is not permanent like a traditional tattoo. The results are meant to fade, to allow for changing trends and preferences. Touch ups are encouraged to keep your tattoo looking fresh and new, however, if you choose to not touch up your tattoo the pigment will begin to fade away.

QIs PMU for everyone?
A. In most cases, anyone can be eligible for cosmetic tattoos. However, skin type, skin tone, and skin texture all play a major roll in what techniques may be used. Consults are a great way to determine what service is best for you – and they are free!

QWhat are the contraindications to PMU?
A. PMU should be avoided if any of the following conditions are present:
• Women who are pregnant or actively breastfeeding
• Open wounds, sores, lesions or irritated, damaged, infected skin
• Any contagious or transmittable diseases


QWhat is brow lamination?
A. Brow Lamination is the process of changing the direction of the brow hair semi-permanently. Think of it as a backwards perm – relaxing the hairs to lay them in a more desirable position to create a fuller, fluffier brow.

QIs brow lamination for everyone?
A. An ideal client for the service should have a considerable amount of brow hair. We cannot laminate what doesn’t exist.

Q. What are the contraindications to brow lamination?
A. Lamination should be avoided if any of the following conditions are present:
• Wounded, sunburned or excessively sensitive skin
• Accutane use within the last year
• History of recent chemotherapy or radiation therapy
• Women who are pregnant or actively breastfeeding


QWhat is ultrasonic therapy?
A. Ultrasonic therapy is a pulsing device that is used to exfoliate the skin. Skin immediately looks and feels smoother and luminous. The overall appearance of the skin is improved. It is not intended to affect the structure or any function of the human body.

Q. What are the contraindications to ultrasonic therapy?
A. Ultrasonic therapy should be avoided if any of the following conditions are present:
• Pacemaker or other implanted electronic device(s)
• Cancer
• Open wounds, sores, lesions or irritated, damaged, infected skin
• Women who are pregnant or actively breastfeeding
• Any contagious or transmittable diseases
• Hemophilia or other bleeding disorders
• Taking blood disorder medications
• Currently taking drugs with the ingredient isotretinoin


QWhat do chemical peels do?
A. Chemical peeling agents resurface the skin by inducing a controlled wound and thus removing superficial layers of the skin. As a result, chemical peels promote the growth of a new healthy top skin layer and improve skin problems like hyperpigmentation, fine lines and wrinkles, uneven texture and skin impurities.

Q. What should I expect during treatment?
A. Procedures may vary dependent on the type of chemical peel chosen. Skin is prepped using a medical degreaser to ensure the treated area is free of any oils left on the skin. The chemical agent is then applied and typically remains on the skin for 3 to 5 minutes. Most patients feel a mild stinging which is temporary and usually subsides after a few minutes. Some peels are designed to self neutralize and may remain on your skin.

Q. How long is the recovery after a chemical peel and what type of care is necessary?
A. Recovery times will vary based on the type and strength of the peel. Immediately after the peel, your skin will feel tight and may be red. Any visible peeling will be light and fluffy and easily controlled with moisturizer. Peeling usually lasts 3-5 days, depending on the actual peel treatment. Use of gentle cleanser, moisturizer and sunscreen is important, as it will enhance the healing process and results. Peeling skin should be allowed to slough off naturally; picking or peeling of flaking skin is prohibited, as it may lead to scarring. Use of prescription topicals should be avoided for 3-5 days post peel.

Q. Why did I not have any visible peeling after my peel?
A. The success of the peel should not be judged by the amount of peeling, but by the end results that the peel will produce. The amount of peeling may vary depending on individual skin condition at the time of the peel or the depth of the peel. Regardless of the degree of peeling, the skin is still sloughing off at an accelerated rate, resulting in the improvement of skin tone and texture and an improvement of fine lines and uneven pigmentation.

Q. What products or procedures should I avoid before a chemical peel?
A. • One week before the peel avoid waxing, electrolysis, depilatory creams, and laser hair removal.
• Two to three days before the peel discontinue using any prescription topicals such as Retin-A, Differin or Tazorac, as well as any products containing retinol, alpha hydroxyl acids (AHA), beta hydroxyl acids (BHA) or benzoyl peroxide.
• Patients who have had any medical cosmetic facial treatments or procedures such as Laser treatments, cosmetic fillers or other surgical procedures should wait until skin sensitivity has completely resolved before receiving a peel.

Q. What are the contraindications to chemical peels?
A. Chemical peels should be avoided if any of the following conditions are present:
• Active cold sores, herpes simplex or warts in the area to be treated
• Wounded, sunburned or excessively sensitive skin
• Accutane use within the last year
• History of recent chemotherapy or radiation therapy
• Allergies to aspirin
• Women who are pregnant or actively breastfeeding
• Patients with Vitiligo
• Patients with a history of autoimmune disease (such as rheumatoid arthritis, psoriasis, lupus, multiple sclerosis, etc.) or any condition that may weaken their immune system


QWhat is dermaplaning?
A. An easy, effective exfoliation procedure using a surgical scalpel. Dead skin, and vellus hair (peach fuzz) is removed revealing smoother, softer and radiant skin.

Q. What are the benefits to dermaplaning?
A. The list is long! The following are benefits associated with the dermaplaning treatment: diminishes fine lines and wrinkles, remove vellus hair that traps dirt and oils on the skin, promotes smoother skin, instant results with no downtime, allows for deeper product penetration.

Q. Can anyone receive dermaplaning?
A. All skin types can benefit from this treatment – including men! However, please note that the following cannot be treated: skin with active acne breakouts and/or cold sores; clients with bleeding disorders, uncontrolled diabetes or those undergoing cancer treatments.

Q. Does vellus hair grow back thicker?
A. No, this is physiologically impossible! The vellus hair WILL grow back slowly – in usually 4 weeks.

Q. How often can dermaplaning be performed?
A. It is recommended to be performed every 3-4 weeks to maintain results. To find out more about what is best for your skin needs, please speak to us!

Q. Is there downtime after dermaplaning?
A. No – this is one of the major benefits to receiving this service! The skin immediately has a radiant glow, feels extremely soft, and makeup can be applied for a flawless finish. This is the perfect service to receive prior to an important event.


Q. Is there any preparation needed prior to receiving an eyelash lift?
A. Please remove contact lenses and ALWAYS COME without eye makeup. Your technician will need to spend the time to carefully clean the eye and lash area prior to resuming the service. The more time spent cleaning results in less time spent lashing. Consider your appointment time, and appointments thereafter.

Q. What is a lash lift?
A. The lifting process is similar to a hair perm, designed to give you longer looking lashes without the need of extensions or a lash curler. Results last 6-8 weeks.

Q. How do I care for my lash lift?
A. The aftercare is extremely simple. For the first 24 hours avoid water and makeup. Sleeping on your back during this time is recommended to avoid crushing the new curl.

Q. Can I wear mascara or other eye makeup?
A. Unlike lash extensions YES. Mascara will enhance the lash lift, and offer a more dramatic appearance. Ensure you avoid this and other eye makeup for the first 24 hours.

Q. Will a lash lift damage my eyelashes?
A. No. The lifting solution is only applied to the new growth area of the lashes, never on the ends. As with any chemical process, your technician should be trained and certified in performing this service. Your eye and lash health are always our first priority!

Q. Can anyone get a lash lift?
A. Most of the time, yes. Lifts have become popular for clients who are allergic to eyelash extension adhesive. In cases of extremely short lashes it may be difficult to affix the lashes to the lifting shield. Always consult with your lash tech to see if this service is appropriate for you. Additional contraindications include: pink eye, stye, alopecia, cancer, thyroid medication, eye mites, Blepharitis, eczema. Clients who have received the following: Lasik surgery, permanent eye makeup, eye-lifts, and/or chemotherapy will require a waiting/rest period prior to being an approved candidate for this service. Should you have any questions about these conditions, or others, please speak to us.


Q. Why choose waxing?
A. Waxing is one of the best ways to temporarily remove unwanted hair. It is more effective than shaving because it removes hair from the roots, not just from the skin’s surface. Over time, hair in waxed areas regrows lighter and sparser or not at all.

Q. How long will results from waxing last?
A. After a client’s first waxing, the results can last 4-6 weeks depending on the individual’s hair re-growth. With regular waxing the length of time between treatments will increase. Continued waxing results in sparse hair re-growth. Please note that in many cases, after receiving a waxing treatment, you may still feel “stubble” in the treated areas. This is caused by shaving, and the differing hair growth cycles for each hair. Continued waxing (without shaving in between) will eventually result in smooth, stubble free skin.

Q. Does waxing cause hair to grow back thicker?
A. Absolutely not. Usually, regrowth will be finer, thinner and slower. Eventually, hair growth may stop altogether.

Q. Can anyone receive waxing services?
A. Physicians DO NOT recommend waxing for persons suffering from diabetes or who have varicose veins or poor circulation, as they are more susceptible to infection. Anyone taking Accutane, Retin A, Renova, Differin or other skin thinning medications is not recommended. Additionally, clients using skincare with heavy photosensitive ingredients may also not qualify for waxing services. Each clients is required to fill out and sign a consent form upon each waxing service. Please be candid with your waxing technician to ensure the safety of your skin.

Q. Are there any side effects to waxing, and how can they be avoided?
A. Although we can not predict or guarantee who may react, most clients do not experience reactions beyond redness and minor irritation. Some clients may experience ingrown hairs. To avoid ingrown hairs, please ensure you are taking proper aftercare precautions by exfoliating regularly. Aftercare instructions are provided to all clients.